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Context Help

If you get lost inside our web hosting Control Panel, the first step you should take is to press the Help button, which is present on each and every page. A popup will open. It comprises detailed info about all the operations that you can carry out on the page in question. Each context menu shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have an extensive library of educational video clips illustrating how to work with our web hosting Control Panel. They're shot for those of you who want to see how things are getting done rather than just reading articles. Thus, everyone can swiftly become familiar with our hosting Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the answer you are looking for, have a look at our comprehensive Frequently Asked Questions section, which contains questions asked by real clients and provides practical solutions. We periodically update our Frequently Asked Questions database with new questions & answers so as to cover all the new additions and innovations related to our platform.

Ticketing System

If you still can't find the answer you need in the FAQ database either, you can get in touch with our excellent team of customer service technicians available 24-7 and ready to help you with any question. Each support ticket you send will be answered in less than 60 minutes (the average ticket response time being approximately twenty minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 263811

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com